Please be advised that the returns policy for shopping online and shopping in-store does differ to reflect the different shopping experiences. If you’ve shopped in-store please refer to your sales docket for our in-store policy or contact us HERE. For online purchases please continue to read below:
You may return any product, with the exception of swimwear, jewellery (unless it is faulty) and sale items, within 7 days of receipt.
We will process your exchange request within 3 working days.
Please note if a item is not suitable we will happily provide an exchange or online credit note, we however are not able to offer a full refund.
If an item is sold as faulty we will do our best under the consumers act to offer a solution in the way of a repair, replacement or a refund.
If you have received a Gift With Purchase, the gift must also be returned otherwise the value of the gift will be deducted from your refund.
Please review our full returns policy by clicking here, and if you have any other queries please do not hesitate to email us or call +64 (07) 575 4119.
Register your return via the form below. Please note we are unable to accept online returns or exchanges to any of our physical boutiques, they must be returned via post after you have an email from us confirming your return.
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